Privacy Policy
Last updated: 9 February 2026
RetrieveIQ (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit retrieveiq.ai or interact with us.
This policy applies to visitors to our website and individuals who contact us for business enquiries.
1. Who We Are
RetrieveIQ provides AI engineering and consulting services focused on making AI and retrieval systems production-ready.
Controller: RetrieveIQ
Contact email: hello@retrieveiq.ai
Jurisdiction: United Kingdom
2. Information We Collect
We collect only the information necessary to operate our website and respond to enquiries.
Information you provide directly
- Name
- Email address
- Company name (if provided)
- Message content submitted via contact forms or email
- Information shared during booking a call (e.g. via cal.com)
Information collected automatically
- IP address
- Browser type and device information
- Pages visited and usage data (via basic analytics, if enabled)
We do not knowingly collect personal data from children under 13.
3. How We Use Your Information
We use personal data for the following purposes:
- Responding to enquiries and messages
- Scheduling and conducting introductory calls
- Providing and discussing our consulting services
- Improving the performance and usability of our website
- Complying with legal or regulatory obligations
We do not use your data for advertising or profiling.
4. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
- Legitimate interests – responding to business enquiries and operating our website
- Consent – where you voluntarily submit information
- Legal obligations – where applicable
Data Sharing, Retention, and Rights
5. Data Sharing and Processors
We do not sell, rent, or trade personal data.
We may share data with trusted service providers strictly for operational purposes, including: website hosting providers, email service providers (e.g. Google Workspace), scheduling tools (e.g. cal.com), analytics providers (if enabled).
All processors are required to handle personal data securely and in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
Business enquiry data is typically retained for a reasonable period to allow follow-up and record-keeping.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at hello@retrieveiq.ai.
8. Cookies
We may use essential cookies to ensure the website functions correctly.
If analytics cookies are used, they collect aggregated, non-identifying usage information. You can control cookies through your browser settings.
9. Data Security
We implement reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Third-Party Links, Changes to Policy, and Contact Information
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Email: hello@retrieveiq.ai
